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Customer Comments & Reviews

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Renee F** of Salisbury, MD | Posted at: August 18, 2011
"Keep up the good work. Better than any other service we've used on Delmarva."


Linda R** of Berlin, MD | Posted at: August 11, 2011
"I was very impressed with your prompt service. Nick did an outstanding job. Thank you."


John C** of Bridgeville, DE | Posted at: June 10, 2011
"All repair employees were polite, fast, and knowledgeable."


Gina K** of Salisbury, MD | Posted at: June 3, 2011
"Reasonable price."


Ann T** of Salisbury, MD | Posted at: June 3, 2011
"Great service/serviceman. Very helpful!"


Bert B** of Laurel, DE | Posted at: May 30, 2011
"Cost of job, knowledge of work, quality. Mister Sparky."


Robert Z** of Salisbury, MD | Posted at: February 15, 2011
"THEY DID A GREAT JOB!"


Lee P** of Ocean Pines, MD | Posted at: February 7, 2011
"Good, polite service."


Gerald S** of Dagsboro, DE | Posted at: January 18, 2011
"Received prompt service and problem was taken care of effectively."


Donald G** of Bridgeville, DE - Posted at: January 20, 2011
"I find it very reassuring to have three companies that i can rely on for service. I am very satisfied with Benjamin Franklin Plumbing, Mister Sparky Electrical and One Hour Heat and Air."


Joel J** of Berlin, MD - Posted at: January 20, 2011
"Prompt, reliable and courteous service. Consistency of staff both in the office and field. Makes you feel as though your issues are important to them."


Daniel T** | Posted at: December 1, 2010
"Great service, very nice and professional. A nice change from service I have experienced in the past with other companies. I will call back in the future."


Geraldin S** | Posted at: November 18, 2010
"The technician, Scott Bryan, was very friendly, punctual and helpful I would give him a A+."


Kevin K** | Posted at: November 11, 2010
"Sales rep (Patrick) was very nice, personable and knowledgeable. Tech. Steve was great. He was very competent. He explained every step of the process from beginning to end. I Enjoyed talking with him and learned from the repair. The overall experience was fabulous."


Jon L** | Posted at: October 26, 2010
"As an architect, I get to see this stuff go in daily. Installer was friendly, knowledgeable, and professional. I'd recommend both GL and Scott to anyone needing service or repair. The work was good enough and installer impressed me enough that I signed up for an annual service contract."


Malinda S** | Posted at: October 1, 2010
"Thank you to everyone that helped. The whole company pitched in so the job could get done in the time that we were there. A lot of work in 2 days. I would also like to thank, Patrick, the comfort adviser and Kelley, who works in the office. Excellent Service!!!"


Marcus U** | Posted at: August 31, 2010
"Best I have ever had--and I am a former nuclear submarine officer."


Dawn F** | Posted at: July 26, 2010
"This is the second time I have had this company in my home to do repair work and will continue to use their services. Nick is a pleasure to work with."


Cathy G** | Posted at: July 26, 2010
"Charlie arrived on time and was polite and professional. He listened to our conerns carefully and did not rush me or push a quick fix. After his diagnosis he ave us three choices and prices and explained each. The work was complete quickly and to our satisfaction. Charilie called to arrange for a visit from One Hour Heating & Air Conditioning to assess some concerns. We just moved here and I'm new to the neighborhood but I will recommend your services in the future."


Jose C** | Posted at: July 15, 2010
"Steve was very knowledgeable and straight forward. He gave us options and let us select without any pressure from him. Waiting an extra day to obtain a better quality product was the choice. He adapted to the situation and gave us advantages and disadvantages. Great service and a great employee. Thanks."


Joseph S** | Posted at: July 15, 2010
"John spent a fair amount of time inspecting, adjusting,what needed to be adjusted, and explaining the results of his inspection."


Tina B** | Posted at: July 13, 2010
"Steve Webster was fabulous with explaining your services and selling the service policies."

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When calling to set up the appointment, the person on the line was very professional and helpful. The technician who came to do the work did a great job, was very courteous. A thorough job was done, including clean up. Thank you.